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  • Writer's pictureLani Byrd

Host a "Phone It Forward" Charity Campaign

Updated: Sep 8

Be part of this charitable outreach that allows individuals, businesses, and organizations the opportunity to 'pay it forward' by donating unused electronic devices to help victims in their community.

For many, a cell phone is not just a convenience; it's a lifeline that connects individuals to emergency services, loved ones, and essential information. However, not everyone has access to a cell phone, leaving them vulnerable in times of crisis. The 911 Cell Phone Bank's "Phone It Forward" charity campaign addresses this issue by providing free emergency cell phones to victims of human trafficking and domestic violence. Make a meaningful impact in your community by hosting your own "Phone It Forward" campaign.

In this article, we'll guide you through the process of setting up and running a successful campaign.

About the 911 Cell Phone Bank

The 911 Cell Phone Bank (911CPB) is a non-profit 501(c)(3) that collects old, unused, lost, or discarded cell phones and other personal electronic devices, refurbishes them, and distributes them to individuals who might not otherwise have access to emergency communication services. These phones are programmed to dial 911, ensuring that they can be used in critical situations. The concept is simple: by donating unused cell phones and other electronic devices, you contribute to the safety and well-being of vulnerable persons in your community. Since 2004, the 911CPB has assisted over 150,000 victims of human trafficking and domestic violence.

"This program can empower victims to break free from their abusers and reach out for help when they need it most." – Merari Lopez, Victim Advocate and Domestic Violence Survivor, Taylorsville City Police Department, Utah

Step-by-Step Guide to Hosting a "Phone It Forward" Campaign

Research and Planning
  • Set clear goals for your campaign, such as the number of phones you aim to collect, who you will promote the campaign to, drop-off locations, etc.

  • Visit to review FAQs and download free promotional posters and tax-deductible donation receipts.

  • To request custom posters that include your company colors, logo, and other local partnerships please send an email to

Promote the Campaign
  • Utilize company email announcements, information boards, social media platforms, local newspapers, and community events to spread the word about your campaign.

  • Emphasize the importance of emergency communication and how the campaign will directly impact the safety of individuals in your community.

  • Collaborate with your company or organization, local businesses, community centers, and schools to set up collection box points for cell phones.

Collection and Donation

  • If possible (but not required), ensure that the devices have been set back to factory setting before donating them to the 911 Cell Phone Bank. New, used, older, and broken devices are accepted.

  • Regularly collect donated phones from the designated drop-off points and store them securely.

  • Box up devices

  • Print a free shipping label and tax-deductible donation receipt at

  • We guarantee complete data-erasure of all electronic devices according to the DOD NIST 800-88 Rev. 1 guidelines. Items that are damaged or unusable are securely disposed of through an ISO 14001 R2 certified recycler.

Raise Awareness, Gratitude, and Transparency
  • Share success stories and testimonials from individuals who have received phones through your campaign. This can encourage more people to donate and support the cause.

  • Please share your stories with the 911CPB via email at

  • Acknowledge the efforts of donors, volunteers, and partner organizations through thank-you announcements and/or social media shoutouts.


Hosting a "Phone It Forward" campaign is a life-saving way to give back to your community. By repurposing old, unused, lost, or discarded cell phones through the 911 Cell Phone Bank, you can provide individuals in need with a vital lifeline during emergencies. This campaign not only promotes saving lives but also highlights the importance of reusing and recycling technology for the greater good. Your efforts can make a significant impact on the lives of those who may otherwise be left without the means to call for help. So, gather your resources, rally your company and community, and embark on a journey to create a safer and more connected society through the "Phone It Forward" charity campaign.

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